Upon implementation of e-Invoice, Suppliers are required to issue e-Invoice for all of its transactions. However, certain Buyers, particularly customers and certain businesses, may not require an e-Invoice as proof of expense.
In facilitating the issuance of e-Invoice, there are various options for Suppliers to allow Buyers to request for e-Invoice at Buyer’s convenience.
- Buyers’ request for an e-Invoice immediately after the transaction
- Buyers’ request for an e-Invoice at a later date
Example Methods to issue e-Invoice to Buyers
Suppliers are allowed to adopt and implement any method to comply with e-Invoice requirements and improve their customers’ experience. There are four (4) key scenarios to demonstrate the application of e-Invoice:
- Online platform (Retailer Web Portal / Mobile App): The Retailer Web Portal / Mobile App can be integrated with the IRBM MyInvois System to generate and validate the e-Invoice upon request.
- Retailers’ Point-of-sale (POS) system: The Retailer’s POS system can be integrated with the IRBM MyInvois System to generate e-Invoice in real-time. Buyers are required to provide their details to the Retailer (Supplier) at the point of purchase to generate the e-Invoice upon request.
- MyInvois Mobile App: Retailers without a Retailer App or POS system can utilise the MyInvois Mobile App to issue the e-Invoice to Buyers upon request. Retailers (Suppliers) will have to input the details required to issue an e-Invoice.
- Post-Transaction Request via Online Platform (Retailer Web Portal / Mobile App): Buyers who did not request for an e-Invoice at the point of purchase can still request for one through the Web Portal or Mobile App developed by the Retailers (Suppliers).
Timeframe for Buyer to Request e-Invoice
In any event, if Buyers require an e-Invoice after receiving a receipt from the Supplier, the Buyer can request for an e-Invoice from the Supplier within the month of the transaction. The aforementioned timeframe allows the Supplier to have a cut-off for the receipt to be aggregated for into the consolidated e-Invoice.